faq
FAQ
- home
- FAQ
faq
Frequently Asked Questions
General
Booking
payment
Refund
General
Lorem ipsum dolor sit amet consectetur adipiscing elit eget arcu dignissim in hendrerit sit morbi turpis commodo tincidunt volutpat sodales mauris mole sagittis blandit.
Lorem ipsum dolor sit amet consectetur adipiscing elit eget arcu dignissim in hendrerit sit morbi turpis commodo tincidunt volutpat sodales mauris mole sagittis blandit.
Lorem ipsum dolor sit amet consectetur adipiscing elit eget arcu dignissim in hendrerit sit morbi turpis commodo tincidunt volutpat sodales mauris mole sagittis blandit.
Lorem ipsum dolor sit amet consectetur adipiscing elit eget arcu dignissim in hendrerit sit morbi turpis commodo tincidunt volutpat sodales mauris mole sagittis blandit.
Lorem ipsum dolor sit amet consectetur adipiscing elit eget arcu dignissim in hendrerit sit morbi turpis commodo tincidunt volutpat sodales mauris mole sagittis blandit.
Lorem ipsum dolor sit amet consectetur adipiscing elit eget arcu dignissim in hendrerit sit morbi turpis commodo tincidunt volutpat sodales mauris mole sagittis blandit.
Lorem ipsum dolor sit amet consectetur adipiscing elit eget arcu dignissim in hendrerit sit morbi turpis commodo tincidunt volutpat sodales mauris mole sagittis blandit.
Lorem ipsum dolor sit amet consectetur adipiscing elit eget arcu dignissim in hendrerit sit morbi turpis commodo tincidunt volutpat sodales mauris mole sagittis blandit.
Lorem ipsum dolor sit amet consectetur adipiscing elit eget arcu dignissim in hendrerit sit morbi turpis commodo tincidunt volutpat sodales mauris mole sagittis blandit.
Lorem ipsum dolor sit amet consectetur adipiscing elit eget arcu dignissim in hendrerit sit morbi turpis commodo tincidunt volutpat sodales mauris mole sagittis blandit.
Questions
Long-term car rental and leasing is intended for drivers and couriers engaged in transportation, food delivery or similar individual activities.
Yes, our cars are suitable for transportation and courier activities, including Bolt, Uber, Wolt, Bolt Food and other similar platforms.
We offer economical hybrid and electric cars for long-term rental: Toyota Prius II, Toyota Prius III, Toyota Prius IV, Toyota Prius Plus, Toyota Corolla, Tesla Model 3, Tesla Model Y and Tesla Model S.
Currently, the following models are available for leasing: Toyota Prius II, Toyota Prius III and Toyota Prius Plus.
Yes, you can use the car for both work and personal purposes. You operate the car as your daily car, adhering to the terms and conditions set out in the contract.
The minimum long-term car rental period is 3 months.
The price of long-term rental starts from 120 EUR per week and can reach up to 220 EUR per week, depending on the car model.
The rental price includes increased risk third-party liability insurance, car maintenance, repair work, consultations and general assistance if questions or problems arise during the use of the car.
A deposit is not required for long-term rental. In the case of leasing, an initial payment is also not mandatory.
The rental fee is paid weekly, every Monday, according to the weekly payment stipulated in the contract.
Yes, the rental agreement can be terminated early. In this case, a termination fee of EUR 300 is applied, as stipulated in the contract terms.
To return the car, you must notify us no later than 1 month before the planned return date.
Yes. Cars are returned on Mondays, so when planning the return, it is important to agree on a specific return date in advance.
Yes, we help prepare for the start of the activity and arrange the necessary documents. We provide consultations both live and remotely to make the process as simple and fast as possible.
Lease allows you to use the car now, pay the agreed weekly installments, and at the end of the lease period – become the owner of the car.
In the case of lease, after the agreed period and after all payments have been made, the car becomes your property. Unlike in the case of a regular long-term lease, the customer is responsible for the operation, maintenance and repair costs of the car. Only increased risk third party liability insurance is included in the payment.
The lease period can be from 6 to 12 months, depending on the selected car and the agreed conditions.
No, an initial deposit is not mandatory. Leaseback can be started without an initial deposit.
The car becomes your property after it is fully redeemed, i.e. after paying the full amount stipulated in the contract.
Yes, the car can be returned before the end of the agreed redemption period. In this case, an administrative fee of EUR 300 is applied, as provided for in the contract terms.
Yes, the car is insured with increased risk civil liability insurance, suitable for transportation/courier activities. CASCO insurance cars do not have.
In the case of long-term rental, UAB Ecorento organizes technical maintenance and repair work of the car. In the case of leasing, the driver is responsible for the technical maintenance, operational work and repairs of the car.
If the car breaks down or there is an accident, first contact a representative of UAB Ecorentos. We will assess the situation and inform you about the necessary actions.
The renter is responsible for all fines, parking violations and traffic violations. Upon receiving information about the violation, UAB Ecorento provides the relevant authorities with the details of the person driving the car at the time.
If you are not at fault for the traffic accident, the damage is usually compensated by the at-fault party’s insurance company. If you are at fault for the traffic accident, you are responsible for repairing the car or compensating for the damage caused to UAB Ecorento.
An identity document – a passport or ID card – and a valid driver’s license are required.
No, we do not perform a creditworthiness assessment. The decision to issue a car is made based on the documents provided and the individual situation.
If we have available cars and you already have an active carrier/courier account, you will be able to receive the car after it is added to your personal LTSA license. Usually this process takes about 2-3 business days. If the documents are not yet ready, the deadline depends on their processing and the work of the responsible institutions.
The car can be picked up in Vilnius or Kaunas, after agreeing on a specific pick-up time in advance.
Contact us – we will answer your questions, help you assess your options and choose the most suitable car rental or leasing solution.
Payment terms
The weekly installment is paid every Monday for the current rental week.
You can pay for the car rental by bank transfer. We do not accept cash payments.
If you are late in paying the weekly installment, you must contact a UAB Ecorento representative as soon as possible and arrange payment. Longer or repeated delays may be considered a breach of contract, which may result in penalties as provided for in the contract.
Yes, the prices indicated are inclusive of VAT, unless otherwise stated.
Yes, we issue invoices.
Did not find what you're looking for?
